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Appliance Buying & Installation FAQs
Choosing the right appliance involves more than just picking a model. From capacity and energy ratings to installation requirements and ventilation clearances, understanding the details helps you avoid common mistakes and ensures your appliance performs efficiently for years to come.
Below you'll find answers to the most frequently asked questions about washing machines, fridge freezers, dishwashers, ovens and more.
Washing Machine FAQs
What size washing machine do I need?
Washing machine capacity is measured in kilograms (kg) and refers to the weight of dry laundry the drum can handle per cycle.
- 7–8kg: ideal for individuals or couples
- 8–9kg: suitable for small families
- 9–10kg+: better for larger households
Larger capacity machines reduce the number of weekly loads, potentially saving energy and water over time.
What does spin speed mean?
Spin speed, measured in RPM (revolutions per minute), determines how much water is removed from clothes before the cycle finishes. Higher spin speeds reduce drying time but may increase noise.
What’s the difference between integrated and freestanding washing machines?
Freestanding models are visible and finished externally. Integrated models are designed to sit behind a cabinet door, blending seamlessly into fitted kitchens.
Fridge & Freezer FAQs
What size fridge freezer do I need?
Capacity is measured in litres. A typical family of four may require 250–350 litres of refrigeration space.
What does frost free mean?
Frost free technology circulates air to prevent ice build-up, eliminating the need for manual defrosting and improving efficiency.
Do American fridge freezers need plumbing?
Many American-style fridge freezers require a mains water connection for ice and water dispensers. Some models include refillable water tanks instead.
How much ventilation space does a fridge need?
Most models require clearance at the rear and sometimes above the unit to allow heat to dissipate properly.
Dishwasher FAQs
What’s the difference between full size and slimline dishwashers?
Full size models are 600mm wide and hold more place settings. Slimline dishwashers are 450mm wide and ideal for smaller kitchens.
What is a place setting?
A place setting represents one full set of dining items for one person. Dishwashers are typically rated between 9 and 15 place settings.
Are integrated dishwashers fully hidden?
Fully integrated models sit completely behind a cabinet door, while semi-integrated models display the control panel.
Oven & Hob FAQs
What’s the difference between built under and built in double ovens?
Built under double ovens fit beneath a worktop and are shorter in overall height (around 720mm).
Built in double ovens are taller (around 880–900mm) and are designed to fit within a tall housing unit at eye level.
Do ovens require professional installation?
Many ovens and electric hobs require installation by a qualified electrician. Gas appliances must be fitted by a Gas Safe engineer.
What is the difference between induction and ceramic hobs?
Induction hobs use magnetic technology to heat cookware directly, making them faster and more energy efficient. Ceramic hobs use radiant heat beneath a glass surface.
Installation & Delivery FAQs
Do you offer appliance recycling?
Recycling options may be available at checkout depending on product type and delivery area.
Will you remove my old appliance?
Old appliance removal services depend on delivery selection and postcode availability.
What if my appliance doesn’t fit?
Always measure carefully before ordering. If you're unsure, contact our team before delivery to avoid delays or returns.